Certificates & Workforce Training

Businesses are turning to podcasting to grow their brand and connect with customers. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business. Learn how to take your business or hobby and turn it into a podcast. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear. CEUs or ILUs 1.6 Feb. 1, 4 Weeks

Want to earn certificates in a variety of basic computer skills to enhance your resume? Join this open lab to work through modules of your choice from the following list: Basic Computer, World Wide Web, Windows, Mac OS X, Using Email, Microsoft Word, Social Media, Microsoft Excel, Microsoft PowerPoint, and Information Literacy. You’ll work with a computer instructor in an individualized self-paced format through the modules that match your personal career and educational goals. Free to academic students. No class on Feb. 17. Covid 19 safety protocols will be followed, including masks and social distancing. For more information, call Academic Counselor, Paul Elisha, at 729-7323, Ext.3, or Pauline Hanson-443-8255.

Successful people in the workplace utilize financial information to aid in effective decision making. This course explains the financial concepts and accounting processes used in most businesses and provides practical techniques you can use. You will learn the foundation to understanding the seven steps in the accounting cycle and will be able to analyze resource allocation and evaluate financial performance. CEUs/ILUs available.

Adobe Illustrator is the industry standard computer illustration software. Use Illustrator to draw shapes and design logos, flyers, posters, banners, business cards or any other vector graphics for print or web. In this course, you will learn Adobe Illustrator fundamentals to set up a print document and use various tools to draw, type and color all kinds of shapes and illustrations. Learn how to efficiently manage layers and artboards, and create print-ready PDF documents. Access to Adobe Illustrator software required.

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come. CEUs/ILUs available.

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Courses can be taken individually at a cost of $145 each. CEUs/ILUs available. Keys to Customer Service - Feb 1 - 26 or April 5 - 30 Extraordinary Customer Service - March 1 - 26 or May 3 - 28